What you have to do
In an average week of a project: approve one thing and answer one question. The portal tells you which. When there’s nothing, it says that too.
Your project has an address, and it tells you what it needs from you.
11stages · 1 question answered first
The four questions
Anyone with a project running asks the same four, in the same order: where is my project, what do I have to do, what have you done, what’s next.
The screen answers them in that order, and the second one sits at the top even when the answer is nothing. Knowing that nothing is waiting on you is information. It’s the difference between closing the tab and writing an email to ask.
Approval is attached to a version
When you approve something, you approve a specific version, and that version can’t change afterwards. Approvals attached to “the design” are how two people end up remembering different things in month three, both honestly.
It works with JavaScript off
Not a party trick. It’s a corporate network with an old browser policy, a phone on a bad connection, a blocker that ate a script. The portal works without any of it, and there’s a test that fails the moment that stops being true.
G05 · tested
What we need from you, and when
Projects rarely slip on the build. They slip because the copy and the photos didn’t arrive. So the list of what we need, and the date we need it by, is written into the proposal before anything starts, and it’s on the first screen you see when you log in.
Research first, then a direction, then code
Before anything is designed we read your site, open your photos one at a time, read your reviews, and run your three closest competitors through the same 14 checks. The headline comes out of your own sentences.
Then the whole project gets one written sentence saying what makes this site different. If we can’t write that sentence, we don’t start.
The test it has to pass is blunt: if the screen could belong to any other business with the logo swapped, it failed, and it gets done again.
Who you deal with
The person doing the work. Not an account manager relaying to a builder, and not a different name every month.
We can’t give you a reference yet. When we can, you’ll be able to call them.